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Handle POS Β· Merchant Training Guide

Running Your Liquor Store's Inventory on Handle POS

Everything from setting up your first bottle to catching the one that walked out the back door β€” in the order you'll actually do it. Each section tells you where the screen is, the exact steps, and the habit that makes it stick.

1 Β· Set up a product right

Five fields on the product form do 90% of the work. Get these right once and receiving, reordering, and age checks all run themselves.

Home β†’ πŸ“¦ Inventory β†’ Products β†’ tap the item (or + Add)
FieldWhat to putWhy it matters
Case qtyBottles per case (12, 24…)Stock shows as "36 (3 cs)", receiving takes cases, counts take cases
Cost & PriceYour last cost, your shelf priceProfit reports and margin alerts are only as good as these
Reorder level / qtyWhen to reorder, how muchThis is what triggers low-stock alerts and Auto-PO
VendorWho you buy it fromAuto-PO groups orders per vendor and emails them
More barcodesThe case UPC, the 4-pack UPCScan the case box, it rings or receives as 12 bottles

Extra barcodes (case & pack UPCs)

  1. On the product form, find More barcodes / SKUs.
  2. Scan the case or sleeve barcode, set units per scan (12 for a 12-pack case), and a pack price if you sell it whole.
  3. Save. If a cashier ever scans an unknown pack code at the register, it offers πŸ”— Link to existing item right there β€” no trip to the back office.

Sizes (750ml vs 1.75L)

Each size is its own product with its own barcode, price, and stock. Link them: on the smaller sizes, set the Variant of field to the base product and give the variant a label ("375ml"). Set the Brand too β€” it keeps a 10,000-bottle catalog browsable.

Shortcut: for a brand-new item, just scan it at the register. The shared catalog of 68,000+ products pre-fills the name, size, category, and a suggested price β€” you tap Save and adjust the price later if needed.

2 Β· Receive a delivery

The distributor already typed your invoice β€” don't type it again. Two ways in, both end at the same review screen.

Home β†’ πŸ“¦ Inventory β†’ Purchase orders β†’ πŸ“„ Receive invoice / price file

Way 1 β€” the file your rep emails you

  1. Ask your distributor rep for the invoice as a CSV or Excel-exported file (every major house can send one).
  2. Pick the Vendor, type the invoice number, choose the file.
  3. Press Preview. Every line is matched to your products by bottle or case barcode, and you see old cost β†’ new cost β†’ new margin per item. Anything landing under 15% margin is flagged red.
  4. Tick what you want it to do: update costs, add stock, update retail prices, create new items. Uncheck any single row to skip it.
  5. Press Apply. Costs update, stock lands (cases Γ— pack size), new items are created β€” and the delivery is saved as a received purchase order with the invoice number on it.

Way 2 β€” the paper invoice on the counter

  1. Same screen β€” tap πŸ“· photo of a paper invoice and take the shot (straight on, good light).
  2. The device reads it right there (nothing is uploaded anywhere). Fix any line it misread in the text box.
  3. Press Preview β€” from here it's the same review-then-Apply flow.
Check the margin column before you Apply. That red flag is the system telling you your cost went up and your shelf price didn't. Fix the price while the invoice is in front of you, not three weeks later.

3 Β· Reordering that runs itself

Set a reorder level once per item you care about; from then on the store tells you when to buy.

Product form β†’ Reorder level + Reorder qty
  1. One-time: on your movers, set the level ("alert me at 6") and quantity ("order 24"). Skip the slow stuff β€” items with no level never nag you.
  2. When something dips to its level you'll see it three ways: a red β–Ό low badge on the Inventory tile, a once-a-day notice at sign-in with a Review & order button, and the list in your nightly email.
  3. Go to Purchase orders β†’ tap ⚑ Auto-PO from low stock. Your low items appear grouped by vendor, each pre-filled with its reorder quantity and last cost. Tap Create PO for each vendor.
  4. Open the PO β†’ πŸ“§ Email to vendor. A clean order lands in your rep's inbox and the PO flips to "ordered". (Add shipping or fees on the PO if the vendor charges them.)
  5. Truck shows up β†’ open the PO β†’ Receive items. Key what actually arrived β€” shorted lines stay open as a partial, and you can correct a cost on the spot.
One-time: put each vendor's email on the vendor record (Inventory β†’ Vendors) so step 4 is one tap.

4 Β· Count your inventory

A stocktake is how the computer's numbers meet the shelf's numbers. Do a section a week β€” never the whole store in one painful night.

Home β†’ πŸ“¦ Inventory β†’ Stocktake β†’ + New count
  1. Open a count and name it after the section ("Whiskey wall", "Beer cave").
  2. Walk the section: scan each item, key how many you see. Case-stacked items have a Cases box β€” 3 cases + 4 loose, it does the math.
  3. Counting is resumable β€” the count stays open if you get pulled to the register.
  4. When done, read the variance table: every difference between counted and expected, in units and in dollars at cost.
  5. Post to set stock to what you counted (every change is logged), or Void to throw the count away. Only items you actually counted are touched.
Habit that works: rotate one section per week, plus your top-20 most-stolen items (you know the ones) every week. Twenty minutes, and your shrink number stops being a mystery.

5 Β· Catch shrinkage

The stocktake tells you what's missing and what it cost. The Loss Prevention report tells you when to look at the cameras.

Home β†’ πŸ“ˆ Dashboard β†’ Reporting β†’ Loss Prevention
The routine: stocktake says the whiskey wall is $180 short β†’ Loss Prevention shows four no-sales on Tuesday night β†’ the DVR at 9:42 PM shows the rest. That's the whole system working together.

6 Β· Track keg deposits

Who has your shells, and how much of their money you're holding β€” without a spiral notebook.

Turn on once: Settings β†’ Store Info β†’ πŸ›’ Keg deposit tracking. Then: register β†’ Kegs button

Keg goes out

  1. Ring the sale normally (keg + your deposit line).
  2. Tap Kegs β†’ οΌ‹ Keg going out: customer's name and phone, which keg, deposit amount. Save.

Keg comes back

  1. Tap Kegs, find the customer, tap ↩ Returned, confirm.
  2. The drawer pops and the deposit is recorded as a paid-out β€” so the drawer count and the day's Z report stay honest without you doing anything.

The Kegs screen always shows every keg currently out and the total deposit money you're holding.

7 Β· Age checks, restricted hours & deposits

Set these once at the category level and the register enforces them on every sale, every shift, whether you're in the building or not.

Home β†’ πŸ“¦ Inventory β†’ Categories β†’ tap a category

8 Β· The state liquor report

When the state or your accountant asks "how much beer, wine, and spirits did you sell" β€” this is the two-minute answer.

Home β†’ πŸ“ˆ Dashboard β†’ Reporting β†’ Liquor Sales (state)
  1. Pick the date range (MTD chip for the usual monthly filing).
  2. Read the cards: net sales (before tax), units, tax collected β€” refunds already subtracted. Below: by category, by day, and every product with size and UPC.
  3. Tap ⬇ Download CSV for the per-product file, or πŸ–¨ Print.

It finds your beer/wine/spirits departments by name automatically. If your state wants a specific file layout, tell Handle POS support β€” exact formats get built on request.

9 Β· Know your numbers

Because every invoice you imported kept costs current, these screens show real profit β€” not guesses.

Home β†’ πŸ“ˆ Dashboard
The weekly 15 minutes: Monday morning β€” nightly email skim (daily), low-stock check & Auto-PO, one section stocktake, one look at Loss Prevention. Stores that keep that rhythm know their shrink, their margins, and their reorder needs cold.